- Introduction
Your data will be collected via the lead project beneficiary Comet Traitements. They are located at Rivage de Boubier 25 B – 6200 Châtelet, Belgium. You can reach us by phone: XXX and email: XXX
We are committed to protect your personal data and to respect your privacy. Your collected data will be used exclusively for the purposes of LIFE PlasPLUS project’s activities.
This privacy statement explains the reason for the processing of your personal data, the way we collect, handle and ensure protection of all personal data provided, how that information is used and what rights you have in relation to your personal data.
- Which personal data do we process?
We respect your personal data and ensures that the personal information provided to us or otherwise obtained is treated confidentially. Personal data is all information about a person. Data that indirectly says something about someone is also personal data.
By processing personal data we mean: collecting, recording, organising, storing, updating, modifying, retrieving, consulting, using, providing by means of forwarding, distribution or any other form of posting, bringing together, linking together, and to protect, erase or destroy your personal data.
We process personal data that you have provided to us, personal data generated during your visit to our website and reading newsletters and personal data that we have derived from other sources, such as business social media platforms and business cards.
Personal data obtained through or generated by our website, electronic newsletters, commercial e-mails, or related technologies:
- IP number,
- your surfing behavior on the website, such as data about the first visit, previous visit and current visit, the pages viewed and the way in which the website is navigated, and
- whether you open a newsletter or commercial e-mail and on which parts you click.
Personal data obtained from other sources such us public business social media platforms and/or personal data available on public business websites.
Our website may contain hyperlinks to websites of other parties and social media buttons. We are not responsible for the content of those websites or the services of relevant social media platforms.
- What are we using your personal data for?
We collect and use your personal data for different purposes.
If you hand over an assignment to a consultant, at least your contact details are requested. Other personal data may also be necessary for the handling of the assignment, depending on the nature of the assignment. Furthermore, the data is used for invoicing the services provided.
- Compliance with legal obligations.
- The collection of fees.
- Recruitment and selection (job application).
- Maintaining contact with you.
Your contact details are kept in EU relationship management systems and can be used for sending newsletters, updates, invitations to events and seminars and sending information that you have requested from us.
We find it important to approach you with information that is relevant to you. To make this possible, we combine and analyze the personal data available with us. On that basis we determine which information and channels are relevant and which moments are most suitable for providing information or establishing contact. In marketing campaigns, we do not process any special personal data and no confidential data. If we would like to create a personal, individual customer profile, we will ask for your prior permission. If you would like to withdraw this consent later, this is always possible.
We analyse the following data:
- Interaction data: Personal data obtained from you. For example, about your use of our website or supported applications. This also applies to offline interactions, such as how often and when there is contact between you and our consultants.
- Behavioral data: Personal data about your behavior, such as your preferences, opinions, wishes and needs. We can derive this data from your surfing behavior on our website, reading our newsletters or because you have requested information. But also, through contact, incoming telephone calls and e-mail contact with our employees. Information obtained through tracking cookies, we collect and use only with your permission, which you can always withdraw.
See our cookie statement XXXX - Performing and analysing research into client satisfaction.
Sometimes we ask clients to cooperate in a client satisfaction survey. This is done through an online questionnaire. Participation in this is voluntary. Prior to each client satisfaction survey, you will receive further information about the working method and the way we deal with the information obtained. - Improving and securing our website XXX
- Creating user statistics.
The user statistics of the website enable us to get a picture of the number of visitors, the duration of the visit, which parts of the website are being viewed and the click-behavior. It concerns generic reports, without information about individuals. We use the information obtained to improve the website.
- Storage of personal data
We do not store your personal data for longer than is strictly necessary for the execution of the purposes. If legal regulations apply to the storage, the personal data will not be kept longer than prescribed by law.
- Legal basis of the processing
We process personal data based on one of the following legal grounds:
- Obtained permission
- Based on an agreement or in the run up to the conclusion of an agreement
- Legal obligation
- In connection with a legitimate interest.
A controller may only process personal data if this can be based on one of the limitative enumerated legal grounds in the General Data Protection Regulation (GDPR). The four legal grounds on which we rely are:
- Permission: If we have requested your permission to process your personal data and you have given this permission, then you also have the right to withdraw this consent.
- Agreement or in the run up to the conclusion of an agreement: If you give us an assignment to provide innovation or financing consultancy services, we process personal data if and insofar as this is necessary for the execution of the assignment.
- Legal obligation: We only provide personal data to supervisors of investigative authorities if this is legally required. We will take measures in such cases that are reasonably necessary to ensure that your personal data is protected as well as possible.
- Justified interest: We may also process personal data if we have a legitimate interest and do not therefore disproportionately infringe your privacy. For example, we use your contact information to invite you for seminars and events.
- Processors
We may use service providers (processors) for the processing of your personal data that only process personal data in our order. We conclude a processor agreement with these processors that meets the requirements set by the General Data Protection Regulation (GDPR).
- Share personal data with third parties
We protect personal data, considering the state of the art, using appropriate technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure, and modification. You can think of security software such as a virus scanner and firewalls, a secure internet connection, encryption of data and physical and administrative access controls to data and servers.
- In certain cases, personal data will be provided to third parties in the following cases:
- When processing a file, it may be necessary to share your personal data with third parties. For example, in probing or asking for financing to a government, or the conclusion of an agreement involving several parties.
- If a court decision obliges us to provide personal data to third parties, we will have to comply with this.
- Your personal data will not be shared with third parties for commercial purposes. There is one exception to this. Sometimes we organise a joint activity with another organization, such as an event or seminar. In that case, only the necessary contact details are exchanged.
- Personal data can also be provided to third parties, in the event of a reorganisation or merger of our company or the sale of (a part of) our company.
We never sell your personal data to third parties and do not make automated decisions that could have significant consequences for you.
- Transfer outside the (European Economic Area) EEA
Under the General Data Protection Regulation (GDPR), personal data may only be passed on to parties outside the EEA if an appropriate level is guaranteed for the protection of the personal data or if a specific deviation applies.
We may pass on personal data to a party outside the EEA if this is necessary for the execution of the contract for the provision of innovation or financing consultancy service
- Privacy rights of data subjects
You can send a request for inspection, correction, restriction, resistance, transferability of data, deletion of your personal data
or withdrawal of previously given permission via the contact details below. You will receive further notice from us within four weeks of receipt of your request.
In order to ensure that we provide the relevant personal information to the right person on the basis of your request, we can ask you to provide a copy of a valid passport, driver’s license or identity card for verification purposes. We will only process requests that relate to your own personal data.
For all these questions, please contact us on XXX, by e-mail at XXX.
- Complaints
If you have complaints about how we handle your personal data, you can contact us by sending an email to XXX or by calling +XXX. We are happy to help you with finding a solution within a period of four weeks after receiving your request.
- Changes
Developments are fast and as a result, there may also be some changes in the personal data we request from you and the way in which we use your personal data. Regulations can also change. In that case, we will adjust this Privacy Statement. We therefore invite you to regularly check the Privacy Statement so that you are kept informed. In the event of major changes, we will also make you aware of this via our website.
